Pricing

ELEVATE Managed IT

Proactive IT management, Microsoft expertise and structured infrastructure planning for organizations requiring reliable operations and scalable technology.

$135
per user, per month
  • Help desk, 7 a.m. to 7 p.m., Monday to Friday
  • Emergency network support during business hours
  • On-site support, next business day
  • Network, server, and Microsoft 365 management
  • Patch management
  • Microsoft 365 and Gmail backup, plus email threat protection
  • Managed firewall
  • Endpoint detection and response
  • Multifactor authentication (Duo)

CITADEL Managed Security

Added to either Elevate plan

 

 

 

$30
per user, per month
  • Managed detection and response
  • Quarterly external vulnerability scans
  • Dark web monitoring for stolen passwords
  • Written incident response plan
  • Written record of your security setup

Technology that supports operational performance and growth

For Vaughan businesses, reliable IT directly influences productivity, customer commitments and operational efficiency. Unimatrix combines proactive technology management with experienced technical support and integrated cybersecurity to help organizations maintain critical systems, reduce avoidable disruptions and plan confidently for changing business requirements.

  1. Protect operational continuity

    Proactive infrastructure oversight helps reduce technology disruptions affecting production, inventory management, shipping and essential business applications.

  2. Improve ERP reliability

    Consistent network, server and infrastructure management supports the performance of critical ERP platforms and connected operational systems.

  3. Strengthen cyber resilience

    Coordinated security controls and advanced monitoring help identify threats that could compromise information or interrupt business operations.

  4. Connect expanding operations

    Standardized infrastructure and secure access management support new facilities, additional employees and increasingly distributed business activities.

  5. Plan technology investments

    Documented IT planning helps organizations anticipate equipment replacement, capacity requirements and future infrastructure expenses.

  6. Reduce technical complexity

    Experienced professionals and clear operational accountability help simplify technology management across interconnected systems and locations.

Find the risks before they disrupt operations

Start with a complimentary IT and security assessment from Unimatrix. Our team reviews your infrastructure, security configurations, software investments and operational risks, then provides a written report with prioritized recommendations and a 45-minute walkthrough. Understand where your Vaughan business can improve reliability, strengthen protection and prepare for growth, with no obligation to proceed.

 BOOK YOUR COMPLIMENTARY ASSESSMENT

Keep production, distribution and business operations connected

Vaughan’s industrial and commercial environment includes manufacturers, distributors, construction suppliers and businesses operating across multiple facilities. These organizations often depend on ERP platforms, warehouse connectivity, inventory systems and specialized equipment that cannot tolerate unnecessary disruption. A network failure can delay shipments, interrupt production schedules or prevent employees from accessing essential operational information.

As organizations expand, the technology environment becomes more complex. New facilities require reliable connectivity, employees need secure access across locations and older equipment must coexist with modern applications. Unimatrix helps businesses address these challenges through proactive infrastructure management, Microsoft 365 administration, technical support and coordinated cybersecurity. The result is a more consistent technology environment that supports operational continuity while providing a foundation for modernization, automation and future growth.

FAQs

Manufacturing businesses in Vaughan depend on interconnected technology systems to coordinate production schedules, inventory, purchasing, equipment and customer orders. When critical infrastructure becomes unavailable, the consequences can extend across the entire operation.

A network interruption may prevent employees from accessing production information. An unavailable ERP system can delay purchasing, inventory updates or shipping. A server failure may affect multiple departments simultaneously.

For manufacturers, technology reliability is therefore directly connected to operational performance.

Elevate managed IT services help organizations maintain the infrastructure supporting these activities through proactive network management, server administration, patching, backups and technical support.

Several priorities are particularly important in manufacturing environments.

  • Infrastructure availability: Networks, servers and connectivity must remain reliable during operating hours.
  • ERP performance: The infrastructure supporting business applications must provide sufficient capacity and consistent access.
  • Maintenance scheduling: Updates and infrastructure changes should account for production schedules and operational dependencies.
  • Backup readiness: Critical information and system configurations require appropriate protection and recovery planning.
  • Technology documentation: Accurate records help technical professionals understand how production-related systems connect and where dependencies exist.
  • Capacity planning: Expanding production lines, facilities and employee requirements can place additional demands on existing infrastructure.

Cybersecurity is equally important because ransomware and compromised systems can interrupt operations even when physical equipment remains functional.

Unimatrix's Citadel managed cybersecurity services complement operational IT management through vulnerability monitoring, managed detection and response, and incident response preparation.

For Vaughan manufacturers, the objective is to establish a reliable technology foundation that supports production continuity, protects important systems and accommodates future operational requirements.

Opening a new warehouse, manufacturing facility, office or distribution location creates technology requirements that should be considered early in the expansion process.

For Vaughan businesses, adding a location often involves more than installing computers and connecting employees to the internet.

New facilities may require network infrastructure, wireless coverage, secure access to business applications, connected equipment, Microsoft 365 administration and integration with existing operations.

Without consistent technology standards, each new location can develop different configurations, support processes and security controls.

These differences may increase operating costs and make future expansion more difficult.

Elevate managed IT services help organizations establish consistent technology management practices across locations.

  • Infrastructure planning identifies connectivity, equipment and capacity requirements before a facility becomes operational.
  • Network standardization supports consistent configurations and easier maintenance.
  • Identity management helps employees securely access appropriate systems across locations.
  • Microsoft administration supports collaboration and account management as teams expand.
  • Technical documentation ensures new infrastructure is recorded and can be maintained effectively.
  • Technology budgeting helps anticipate equipment, licensing and support requirements.

Cybersecurity should also be incorporated into expansion planning.

Additional locations introduce new devices, users and network connections that may increase the organization's exposure.

Unimatrix's Citadel managed cybersecurity services complement infrastructure management through monitoring, vulnerability identification and documented security practices.

For organizations expanding through acquisitions, technology integration can become more complex because acquired businesses may have different applications, vendors and security arrangements.

A structured assessment helps identify these differences before they become operational problems.

For Vaughan organizations, scalable technology management supports business growth by reducing unnecessary complexity and maintaining consistent performance across expanding operations.

Penetration testing helps organizations evaluate exploitable security weaknesses by examining how systems, applications and networks might respond to authorized simulated attacks.

For Vaughan manufacturers and distributors, these assessments can provide insight into vulnerabilities affecting operational infrastructure, business applications and sensitive information.

Industrial and distribution environments often combine office networks, ERP systems, warehouse applications, remote access technologies and connected equipment.

Each environment introduces potential security considerations that should be evaluated according to its operational importance.

  • Network penetration testing can identify weaknesses in infrastructure configurations and potential attack paths.
  • Application testing examines vulnerabilities affecting business software, customer portals and connected applications.
  • Cloud security testing evaluates relevant permissions, configurations and exposed services.
  • Identity security testing can identify weaknesses involving authentication and privileged access within an authorized scope.

Unlike automated vulnerability scanning, penetration testing may involve manual investigation to determine whether weaknesses can be exploited and what an attacker could accomplish.

For CIOs and IT directors, these findings help prioritize remediation and evaluate security investments.

For business executives, testing can provide additional context around potential operational disruption and financial exposure.

Testing industrial environments requires careful scoping because some production systems and legacy equipment may be sensitive to certain testing techniques.

Organizations should establish authorized targets, operational restrictions and communication procedures before testing begins.

Unimatrix's penetration testing service provides information about targeted security testing, while Citadel managed cybersecurity services support ongoing vulnerability monitoring and incident readiness.

Its Elevate managed IT services provide complementary infrastructure management and maintenance capabilities.

For Vaughan businesses, penetration testing should contribute to a broader security strategy that protects operational continuity while identifying and addressing meaningful technical risks.

Many manufacturing businesses continue operating equipment and specialized software that remain essential to production despite being based on older technology.

Replacing these systems is not always practical. Industrial equipment can represent a substantial capital investment, and certain machines may depend on software or operating systems that are incompatible with newer platforms.

However, older technology can introduce cybersecurity risks.

Unsupported operating systems may no longer receive security updates. Legacy applications may use outdated authentication methods, and older equipment may not support modern endpoint protection tools.

When these systems connect directly to corporate networks or the internet, vulnerabilities can create opportunities for unauthorized access.

A practical security strategy begins by identifying the equipment, understanding its dependencies and determining how it communicates with other systems.

  • Asset documentation helps establish which systems exist, what they support and whether they receive security updates.
  • Network segmentation can help separate sensitive production equipment from ordinary office systems and unnecessary internet access.
  • Access restrictions reduce the number of users and devices permitted to interact with critical equipment.
  • Infrastructure monitoring helps identify unusual activity and operational problems affecting connected systems.
  • Backup planning supports recovery where legacy systems or configurations can be preserved.
  • Replacement planning helps organizations evaluate long-term modernization options without disrupting current operations.

Unimatrix's Elevate managed IT services provide infrastructure management and documented technology planning that can support these activities.

Its Citadel managed cybersecurity services complement foundational protections through vulnerability monitoring, managed detection and response, and incident planning.

For Vaughan manufacturers, the goal is to reduce security exposure while respecting the operational and financial realities of maintaining specialized production equipment.

Supply-chain cybersecurity is increasingly important for manufacturers, distributors, wholesalers and other businesses that depend on interconnected suppliers, customers and technology providers.

A cybersecurity incident affecting one organization can create operational consequences for others, particularly when systems exchange information or support shared business processes.

For Vaughan businesses, potential exposure may involve supplier portals, customer ordering systems, ERP integrations, remote vendor access and third-party software platforms.

These connections can improve efficiency but also introduce additional security considerations.

Several practices help organizations manage supply-chain cybersecurity risks.

  • Third-party access management: External vendors should receive only the permissions required for authorized activities.
  • Identity protection: Multifactor authentication and appropriate access controls help reduce compromised-account risks.
  • Vulnerability management: Regular assessments help identify weaknesses in exposed infrastructure and connected applications.
  • Network segmentation: Separating systems can help limit the potential spread of an incident.
  • Security monitoring: Suspicious activity requires investigation and appropriate response.
  • Incident planning: Organizations should establish procedures for coordinating with suppliers and customers when a security event occurs.

Supply-chain security also has commercial implications.

Larger customers may require suppliers to complete security questionnaires or provide evidence of cybersecurity practices before awarding or renewing contracts.

These requirements may involve information about authentication, backups, monitoring, employee access and incident response.

Unimatrix's Citadel managed cybersecurity services support these needs through vulnerability scanning, credential monitoring, managed detection and response, incident response planning and written security documentation.

Its Elevate managed IT services provide complementary infrastructure management and foundational security controls.

For Vaughan organizations, stronger supply-chain security helps protect operations while supporting the trust and accountability required in complex commercial relationships.

ERP systems often connect essential business functions, including finance, purchasing, inventory, production, customer orders and distribution.

For Vaughan manufacturers, wholesalers and construction-related businesses, ERP reliability and security are important because a single application may support operations across multiple departments and locations.

An ERP system can be affected by infrastructure failures, inadequate access controls, software vulnerabilities or compromised user accounts.

Protecting these systems requires more than securing the application itself.

  • Network security helps control how users, devices and connected systems communicate with ERP infrastructure.
  • Identity management ensures employees receive appropriate permissions based on their responsibilities.
  • Patch management helps maintain the security and stability of supported operating systems and related infrastructure.
  • Backup management supports recovery of important information and configurations.
  • Infrastructure monitoring helps identify capacity limitations and performance concerns.
  • Technical documentation provides visibility into dependencies involving servers, databases, connectivity and external vendors.

Organizations should also evaluate how their ERP integrates with warehouse management systems, customer portals, reporting tools and other business applications.

Each connection may introduce additional technical dependencies or security considerations.

Unimatrix's Elevate managed IT services support the underlying technology environment through network and server management, patching, backups and proactive planning.

For organizations requiring additional cybersecurity oversight, Citadel managed cybersecurity services provide vulnerability scanning, stolen-credential monitoring, managed detection and response, and incident response planning.

Targeted penetration testing services may also help evaluate exploitable weaknesses within authorized infrastructure or application environments.

For Vaughan businesses, protecting ERP systems means coordinating operational reliability, access management, cybersecurity and recovery planning to reduce the risk of interruptions affecting critical business functions.

Vaughan's construction-related business community includes contractors, building product suppliers, distributors and organizations coordinating work across offices, warehouses and project locations.

These businesses often rely on technology to manage estimating, purchasing, scheduling, project documentation, inventory and financial operations.

Employees may need secure access to information from offices, job sites, client locations and mobile devices.

This creates technology requirements that differ from those of a conventional single-office business.

  • Remote connectivity helps authorized employees access business applications and documents from different locations.
  • Microsoft 365 management supports communication, collaboration and document sharing between teams.
  • Device administration helps maintain laptops and other equipment used outside the main office.
  • Application reliability supports estimating, accounting, project management and inventory systems.
  • Identity management helps ensure employees and external collaborators receive appropriate access.
  • Data protection helps safeguard project information, financial records and confidential customer documents.

Organizations may also face challenges when employees, subcontractors and suppliers require access to shared information.

Without appropriate controls, information can become fragmented across personal accounts, unmanaged devices and disconnected applications.

Unimatrix's Elevate managed IT services provide Microsoft 365 administration, infrastructure management, technical support and proactive technology planning.

Its Citadel managed cybersecurity services complement these capabilities through additional monitoring, vulnerability management and incident response preparation.

For Vaughan construction-related businesses, effective IT management should improve collaboration, maintain reliable access to information and support operations across multiple locations.

The objective is to establish a secure and manageable technology environment that supports project delivery without unnecessary administrative or technical complexity.

Manufacturers, distributors and industrial businesses across Vaughan are increasingly evaluating automation, artificial intelligence and connected technologies to improve productivity, operational visibility and competitiveness.

These initiatives can create opportunities to optimize inventory management, improve production planning, strengthen supply-chain coordination and reduce repetitive administrative work.

However, introducing new technology without evaluating the underlying infrastructure can increase operational complexity, cybersecurity exposure and business continuity risks.

For CIOs and IT directors, preparing for automation and AI requires understanding how existing networks, ERP systems, cloud applications and connected equipment will support new capabilities.

For CEOs and operations leaders, the objective is to ensure technology investments improve measurable business outcomes without introducing unnecessary disruption.

Several priorities should guide technology planning.

  • ERP reliability: Enterprise resource planning systems must remain dependable as organizations introduce additional integrations, automation and reporting capabilities.
  • Network infrastructure: Warehouses, production facilities and corporate offices require stable connectivity to support connected applications and equipment.
  • Infrastructure scalability: Servers, cloud environments and network capacity must accommodate increasing workloads and operational requirements.
  • Data governance: Information used for AI, reporting and automation should be accurate, appropriately organized and accessible only to authorized users.
  • Cybersecurity readiness: Connected equipment, new applications and external integrations can introduce additional vulnerabilities that require evaluation.
  • Business continuity: Critical systems need appropriate maintenance, backup and recovery arrangements to reduce the impact of disruptions.

Artificial intelligence adds further considerations because AI-enabled applications may interact with information across ERP platforms, Microsoft environments and other business systems.

Organizations should understand how existing permissions, data structures and security configurations influence what these tools can access.

Unimatrix's Elevate managed IT services provide infrastructure management, Microsoft 365 administration, proactive maintenance and technology planning that can support modernization initiatives.

Its Citadel managed cybersecurity services complement these capabilities through vulnerability monitoring, managed detection and response, and incident response preparation.

Organizations introducing new applications, connected systems or infrastructure may also consider penetration testing services to evaluate potential security weaknesses.

For Vaughan businesses, preparing for future growth is not simply about implementing automation or AI. It is about establishing a secure, reliable and scalable technology environment that supports innovation while protecting critical operations and maintaining business continuity.

The cost of managed IT services depends on an organization's technology infrastructure, operational complexity, support requirements and cybersecurity needs.

For Vaughan businesses, these considerations are particularly important in manufacturing, wholesale distribution, warehousing and construction-related industries, where technology disruptions can directly affect production schedules, inventory management, project delivery and customer commitments.

A manufacturer operating multiple production lines and ERP systems will have different technology requirements from a professional services firm primarily using Microsoft 365 and cloud applications.

Several factors influence the cost of an IT management arrangement.

  • Infrastructure complexity: Networks, servers, ERP environments, connected equipment and multiple operating locations can increase technical requirements.
  • Number of users and devices: Larger environments generally require additional administration, technical support and management capacity.
  • Operational coverage: Manufacturers, warehouses and distribution businesses operating multiple shifts may require technical assistance beyond conventional office hours.
  • Cybersecurity requirements: Advanced threat monitoring, vulnerability management and incident response capabilities may involve additional services beyond foundational IT protection.
  • Existing infrastructure condition: Aging equipment, inconsistent configurations and undocumented systems may require corrective work before ongoing management can operate effectively.

However, evaluating IT providers solely on monthly fees can overlook the financial impact of operational disruptions.

For a Vaughan manufacturer, an ERP outage may delay production, interrupt inventory processing or prevent orders from shipping. For a construction-related business, inaccessible project files or communication systems can affect coordination between offices, suppliers and job sites.

CFOs and business leaders should therefore evaluate technology spending in relation to productivity, operational continuity, security exposure and long-term cost predictability.

Unimatrix's Elevate managed IT services combine infrastructure management, Microsoft 365 administration, technical support, backups and proactive technology planning.

Organizations requiring advanced security capabilities can also evaluate Citadel managed cybersecurity services.

Unimatrix offers a complimentary IT and security assessment that reviews existing systems, security configurations, software investments and operational risks. The resulting written report helps Vaughan organizations understand their technology requirements and prioritize investments based on business needs.

Warehousing and distribution businesses depend on reliable connectivity between inventory systems, ERP applications, handheld devices, shipping stations and administrative operations.

In Vaughan's commercial and industrial environment, these systems may support high-volume order processing, multiple warehouse locations and demanding delivery schedules.

Technology problems can create disruptions that extend beyond individual employees.

For example, unreliable wireless connectivity may prevent handheld scanners from communicating with inventory systems. A network failure may interrupt access to shipping applications. An unavailable ERP platform can delay order processing, inventory updates and customer deliveries.

Several IT challenges are particularly relevant to distribution environments.

  • Warehouse connectivity: Wireless infrastructure must provide appropriate coverage across large facilities containing racking, equipment and moving inventory.
  • Application availability: ERP and warehouse management systems need reliable access to servers, databases and connected services.
  • Device management: Scanners, workstations, printers and other connected equipment require appropriate maintenance and support.
  • Multi-location coordination: Businesses operating multiple warehouses need consistent network configurations and secure access to shared applications.
  • Extended operating hours: Distribution operations may require technical coverage outside conventional office schedules.
  • Cybersecurity: Connected systems and remote access can introduce vulnerabilities affecting operational continuity.

Unimatrix's Elevate managed IT services support the infrastructure underlying these operations through network management, server administration, technical support and proactive maintenance.

Organizations requiring additional protection can also consider Citadel managed cybersecurity services, which provide advanced monitoring, vulnerability management and incident readiness.

For Vaughan distribution businesses, effective IT management should reduce operational friction while supporting accurate inventory information, reliable order processing and consistent access to critical applications.